شحن

Shipping Policy

Last updated: December 17, 2025

At BON BON GIRL, we aim to deliver your order as quickly and smoothly as possible.

 

 

Shipping Locations

We currently ship within the United Arab Emirates.
International shipping options may be added in the future.

 

 

Processing Time

  • Orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed the next business day

 

 

Delivery Time

  • UAE delivery: 2–5 business days after dispatch

Delivery times may vary during peak periods, promotions, or unforeseen delays.

 

 

Shipping Fees

Shipping fees (if applicable) are calculated at checkout and displayed before payment is completed.

 

 

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details (where available).

 

 

Delays & Responsibility

While we work with trusted delivery partners, BON BON GIRL is not responsible for delays caused by:

  • Incorrect shipping information provided by the customer

  • Courier delays beyond our control

  • Public holidays or force majeure events

Please ensure all delivery details are accurate at checkout.

 

 

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the package and items received

We’ll review the issue and assist you as quickly as possible.

 

 

Contact Us

For shipping-related questions, please contact us at:
Email: support@bonbongirl.shop